From March of 2019 to December of 2021, I worked as the Senior Technical Writer for a small California-based cybersecurity company that had opened an office in Durham, N.C.

My first task was to translate a Mediawiki site into manuals for the main product lines–the Tellaro, a workhorse cryptographic server that, depending on a client’s needs, performed tasks including Fast Identity Online (FIDO) authentication, Public Key Infrastructure (PKI) authentication, credit card capture purchase processing, and tokenization. The largest of the four manuals that came out of that wiki was 280 pages long; all told I had over 800 pages of content after it had been converted into PDFs that could be included onboard every Tellaro sold.

I was heavily involved in constructing the Swagger API page for each of the major functions the Tellaros enabled.

I was in charge of maintaining the front page and documentation for the SourceForge code, where one could download a free FIDO server to adapt to one’s own needs.

Soon after that, I rebuilt the company website. The first iteration was an overhaul of the existing site, but later I was able to transfer that to a more modern site using WebFlow.

Throughout my time at StrongKey, I authored many blog articles; the most notable was a 7-part series comparing efficacy and security surrounding industry methods for card capture. My author page is still extant.

In addition to my duties as web administrator, blogger, and technical writer, I was for a time the voice of Cipher the Octopus on social media, and I was chosen to represent StrongKey for the instructional design phase of the FIDO Alliance’s Certification program.

To this day, they still display much of my work.